The hotel was actually nicer than we had expected based on the pictures - for a hotel in Venice, the rooms are quite spacious and the lobby is very well done up. Having that large an entry for a hotel is also rare - most are only a single door. The rooms were also nicely decorated and bathroom facilities all modern.
The younger manager on hand during our check-in was extremely rude. When I entered the hotel you could hear him yelling at the other staff. During check-in he was peering at us the entire time standing next to the person helping us. He did not create a comfortable environment at all.
Secondly, if you are selling a triple room online - it should be made very specific that this room is actually just a double room with a roll away bed. Enough said.
We stayed at the Principe for four nights while on a Norwegian Cruise. Our room was located in a corner of the hotel and our view was of the next rooms toilet!!!!!!
I would think that since Norwegian picked this hotel for our stay, we could have been given rooms with nicer views! Also on our last day, we were told to call the porter to come and collect our bags, as the fee was included in our cruise pricing. When we called downstairs [5 times ] the front desk did not even pick up the telephone to answer.
Very good choice of a stay if using the rail system as the train station is right next door. The grand canal fronts the property and the city transportation is then very convenient for getting around Venice as well.
Il serait idéal de disposer d'une bouilloire et de café dans la chambre comme dans les hotels de nombreux pays. Se reposer avec un thé ou un café rend l'hotel incontournable.
Thanks for a very pleasant stay.
Excellente situation et accès au vaporetto. Mais très proche de la gare, très gros traffic piétons mais qui ne gêne pas. Localisation excellente pour qui arrive par train et en bateu depuis l'aéroport
The hotel staff was absolutely fantastic!
We were lucky enough to have a room with a balcony. Not sure what the other rooms are like, but the location is great for the vaporetto and the main train and bus stations.
We were checked in promtply and efficiently. We needed a very early water taxi to the airport after the second night of our stay, the hotel assisted us by scheduling the water taxi for us. It arrived promtly as scheduled at 5:00 A.M.. Since we were leaving before breakfast was to be served, the hotel even provided each of us with "sack lunches." Our rooms overlooked the Grand Canal. Beautiful rooms, exceptional by European standards. We were very pleased that we had chosen Principe for our stay in Venice!!!!!!!
We got room #406, very much noise from the street (Lista de Spagna) almost 24 hours a day.
The staff in the Marco Polo bar in the evening; bartender Rafael and pianist Ramon were excellent all nights and made our stay and many other guests stay very joyfull and memorable, thank you to both.
Great for a romantic interlude. Get a room over looking the Grand Canal.
Hotel was unbearably hot-room, hallways, etc and could not be monitored.
No in room brochure on services-could not find soft drink (went to store next store) and could not find ice machine.
Breakfast was cold and boring.
Website did not address how to get luggage to hotel. 200 dollars later I got there.
Same for transport back to airport. Their suggestion was twice the cost that I learned from hotel across the street.
This was a great hotel!! it was very close to the train station so it was easy to get to with luggage. they also have a private pier in the back that you can easily get/take water taxis from. the hotel staff is so nice and helpful. the rooms are beautifully decorated in venician style. i highly recommend this hotel.
Very good hotel next to the railway station
Tornerò sicuramente, è stato un weekend felice.
The one aspect of the hotel we were disappointed with was breakfast. There was very little fruit available - what was there ran out quickly and they were very slow to replace it as they were with the yoghurt.
Wonderful wonderful wonderful... absolutely nothing wrong...
When a couple is booking a room and asking for a crib because they are traveling with a baby, do not give them a room that entails going up and down steps to get to it. Which was the case with us.
We have stayed at this property four times and have recommended it to three other couples who have stayed there. It's the only hotel we use when visiting Venice.
Mi complimento con tutto lo staff dell'hotel per la gentilezza e la professionalità che ci avete offerto, ringraziandoVi ancora per la camera con vista sul Canal Grande.
Ho già consigliato l'hotel Principe ad amici che verranno a Venezia nelle prossime settimane.
We loved and enjoyed our stay.
Location was excellent. Easy, easy access to airport and Grand Canal. Everything was exceptional.
We stayed in this hotel two different times. The first time our room was on the 4th floor and was very small and cramped. The second time our room was on the 3rd floor and was very spacious and nice. Overall the hotel is very nice and the people are very friendly and helpful. If our first room would have been as good as the second room the hotel would have rated an excellent.
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